Sep 25, 2016 Hey guys, Office 2016 for Mac is not working on Sierra. Please guide me regarding any updates or how to make it work. I tried Microsoft AutoUpdate. Apr 17, 2015 Updating AutoUpdate Can't update Office 2011 on your Mac? Here's the fix! A change to the previous version of Microsoft's AutoUpdate utility caused updates to break in Office 2011 for OS X.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to start Microsoft Excel for Mac, you receive the following error message:

Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

Cause

This error may occur if one of the following conditions is true:

The Excel preferences are corrupted.
Programs that are running in the background are interfering with Excel for Mac.
Application files are corrupted.
A user account profile is corrupted.

Resolution

To resolve this issue, try the following methods, in order, until the issue is resolved.

Method 1

Step 1: Quit all programs

You must quit all programs before you continue. To quit an application, select the application on the toolbar (top), and then select Quit. If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. Select the application in the 'Force Quit Application' window, and then select Force Quit. Click Force Quit to quit the application.

When you are finished, click the red button in the upper-left corner and go to step 2.

Step 2: Remove your Excel preferences

Quit all Microsoft Office for Mac applications.
On the Go menu, click Home.
Open Library. Note The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Preferences.
Drag com.microsoft.Excel.plist to the desktop. If you cannot locate the file, Excel is using the default preferences. Go to step 7.
Open Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.Excel.plist to the Trash.
Quit all Office for Mac applications.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu. Microsoft office update mac download.
Open Preferences.
Open Microsoft, and then drag com.microsoft.Excel.prefs.plist to the desktop. If you cannot locate the file, Excel is using the default preferences. Go to step 13.
Open Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, restore the file to its original location, and go to Method 2. If the problem is resolved, drag com.microsoft.Excel,prefs.plist to the Trash.

Method 2

Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

On the Go menu, click Utilities.
Start the Disk Utility program.
Click the primary hard disk drive for your computer.
Click the First Aid tab.
Click Repair Disk Permissions.

Note

The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Open Excel and check if the issue is resolved. If it is not, continue to Method 3.

Method 3

Create and use a new user account

To create a new user account, use the following procedure.

Note

You many have to reinstall Office if you log on with a new account.

Click the Apple icon, and then click System Preferences.
Click Accounts.
Click the plus sign ('+') in the lower-left corner to open the new account window.
Note
If you are not the Administrator of the computer, click Click the lock to make changes. Log on by using your Administrator user name and password, and then click OK.
Type the word Test for the user name, and leave the password box blank. Click Create Account. When you receive a warning, click OK.
Click to select Allow User to Administer this computer. (If this option is not available, just go to the next step).
Click the Apple icon, and then click Log Out name.
Log on with your Test account.

Open Excel and check if the issue is resolved. If you can save when you use a new user account, contact Apple support to troubleshoot your existing account. If you do not want to keep your existing account, you can rename the 'Test' account that you create in the following procedure, and continue to use that account. If it is not, continue to Method 4.

Method 4

Remove and then reinstall Office

For information about how to remove and then reinstall Office, see the following article:

Third-party disclaimer information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

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Starting with version 4.13 of Microsoft AutoUpdate (MAU), you can set a deadline for when updates are required to be installed on a user’s device. Version 4.13 was released on July 18, 2019.

Users will receive notifications about the upcoming deadline and can temporarily postpone the updates from being installed. But once the deadline is reached, any applications the user has open will be closed and the updates applied.

Options for setting a deadline

You can set a deadline for any of the following applications:

An individual application, such as just Word.
A group of applications, such as Word, Excel, and PowerPoint.
All Microsoft applications that are updated by MAU. For example, Skype for Business, Remote Desktop, and Microsoft Defender Advanced Threat Protection (ATP).

The default is for the deadline to apply to all applications that receive updates from MAU.

When you specify a deadline, you can configure the deadline in either of these two ways:

A specific date and time
A certain number of days after the update is detected

If you use a specific date and time for the deadline, it’s tied to a specific version that you’re updating to. That means for the next set of updates that Microsoft releases, you would need to configure a new date and time for the deadline.

If you use a certain number of days for the deadline, you can re-use that dead

Microsoft Autoupdate Mac Not Working